FEETCALM PRIVACY POLICY

1. ABOUT US

FEETCALM COSMETICS SL, hereinafter FEETCALM, is a commercial entity whose activity refers to the retail and wholesale production of cosmetics for body treatments, as well as its commercialization at national and international level.

It is registered in the Mercantile Registry of Barcelona, newspaper 1328, seat 617 and registered with CIF B67604116, with its registered office at street Camp nº1, local 5, 08021 in Barcelona.

In compliance with the provisions of the LSSI, it is reported that FEETCALM is the owner of the domain and website www.feetcalm.com, hereinafter THE PLATFORM, and any interested party may contact by email info@feetcalm.com

2. ABOUT THE SITE

The design, logos, content, structure, images, text, domain, names, identifying elements and services or products that may be offered through it are understood as part of the platform, being the owner of all of this FEETCALM.

Said ownership may refer both to the creation of the different elements and to the right of exploitation, in the scope and limits that it has agreed with its original owner / s or that they have authorized in any way allowed by Law.

The purpose of the platform refers to the advertising and dissemination of FEETCALM's activity, the services or products they offer, for corporate purposes and as a means of contact with potential clients.

3. ON PRIVACY AND PROTECTION OF PERSONAL DATA

By virtue of the European Data Protection Regulation, and other applicable legal regulations, we inform you that when requesting information about the services provided by FEETCALM, use of applications inherent to the platform or simply by visiting it, you can be providing personal data.

In this sense, we want to inform you that given your status as an interested party and prior to providing us with your data, you must expressly express your consent and, in this case, they will be incorporated into a data file called CLIENTS and whose ownership as responsible is FEETCALM with registered office at street Camp nº1, local 5, 08021 Barcelona.

The purpose of the data you provide us will refer to the use and operation of the platform itself, in the case of referring to the so-called coockies, or to provide you with personalized information as well as the provision of a service that the interested party entrusts to FEETCALM, when we refer to names and surnames, address, ID and contact information.

In turn, said information will also be used for tax and accounting purposes such as commercial invoicing, issuance of invoices and communication to the Tax Agency through those channels enabled for such purposes.

To access the content, the Platform requires the use of cookies, which is the technical name for certain amounts of information that are stored in the browser and are directly linked to the behavior on the network with respect to each user. Said coockies may contain personal data and, in any case, contain information linked to each user for which they acquire the status of personal data, so when accessing each interested party they must give their express consent in relation to the use of said cookies.

We inform you that the data provided, whatever its format, will not be transferred to a third party without your prior consent, although they may be used by the person in charge for the appropriate legal purposes and derived from the provision of any service or legal relationship that may occur between the interested party and FEETCALM.

Once said data is incorporated into the aforementioned file, they will be guarded and subjected to treatment according to the specified purposes following strict security measures and protocols by trained and trained personnel, in accordance with the principles of treatment of imperative legal application. The period foreseen regarding the permanence of the aforementioned data in the file will be the indispensable one for the purpose for which they were collected and for a maximum period of five years from the date the interested party ends the commercial or legal relationship with FEETCALM.

Each interested party, by providing their personal data, holds the so-called ARCO-POL Rights and which refer to the right of access, rectification, cancellation, opposition, portability, oblivion (deletion) and limitation to the treatment that they may exercise in any time by going to the registered office of the person in charge or by email addressed to info@feetcalm.com. Likewise, we inform you that if you understand that your rights as an interested party are not respected, you can go to the Spanish Agency for Data Protection or the competent Control Authority for the purpose of reporting the alleged facts.

Although the interested party is not obliged to provide personal data, they must bear in mind that some functionalities of the platform require it, so that in the event that they do not give their consent, it may not work properly. In the same sense, it will be necessary to provide personal data by the interested party in order for FEETCALM to provide a service or provide information requested by the interested party.

4. ABOUT THE CONTENT

All the content included in the platform has a mere advertising and informative nature without, at any time, being considered a provision of services in the strict sense.

In this sense, and to understand that a service is provided, the visitor must complete a contract formalized with FEETCALM where conditions, scope and price of the service are specified.

Derived from the foregoing, FEETCALM is not responsible for the results produced by the use of the information provided through the platform, the veracity of the same or any other concept that does not include a commercial service in the strict sense, understanding said content and in the absence of a contract between the parties as mere advertising disclosure and conditional on contracting accepted on a reciprocal basis.

The services offered by FEETCALM will depend, and in relation to the information or advertising made through the Platform, on the availability, viability and state of the resources or the technique at the time of contracting the services, especially when to This requires the intervention or assignment of exploitation rights by a third party. Said circumstances and conditions will be manifested and included in the service contract prior to its perfection and provision.

5. LIMITATIONS OF LIABILITY

FEETCALM is only responsible for the programs or applications inserted in the Platform itself and only with respect to its operation as well as the damage that, derived from its ordinary and diligent use, may be caused to users when accessing it.

On the contrary, it is not responsible for the content published by third parties through any modality, links or content of any kind that has not been implemented or inserted directly by FEETCALM, excluding any responsibility regarding the information or content of links to third parties, as well as any content that has not been directly inserted by FEETCALM. Notwithstanding the foregoing, any content that violates current legislation will be eliminated at the time it is warned.

6. TRANSFER IN SPECIAL CIRCUMSTANCES

If there is a sale, merger, consolidation, change in corporate control, substantial asset transfer, reorganization, transformation or liquidation of the websites currently owned by FEETCALM then, at our discretion, we may transfer, sell or assign the information collected on this Site to one or more relevant parties acquirers, communicating the change of responsible for their data.

7. SOCIAL NETWORKS

The treatment of the data that is made of the people who become followers in the social networks in which FEETCALM is present or through any of the official pages of FEETCALM, will be governed by this section and conditions of use, privacy policies and Access, use and similar regulations that belong to the social network that is appropriate in each case and previously accepted by the user. FEETCALM your data for the purposes of correctly managing your presence on the social network, informing you of FEETCALM's products or services activities as well as for any other purpose that the regulations of Social Networks may allow.

8. INDUSTRIAL PROPERTY

All content on this website, including texts, trademarks, logos, images, graphics and designs, are property of FEETCALM and are protected by current legislation on Intellectual Property.

In no case does access to the portal by the user grant the user the right to said content.

9. CHANGES IN THE DATA PRIVACY POLICY

FEETCALM reserves the right to modify this policy in order to adapt it to new legislation, recommendations and guidelines from the relevant Supervisory Authority. In these cases FEETCALM will inform you accordingly of any updates and changes to its privacy policy.

10. CONDITIONS OF RETURN/EXCHANGE OF PRODUCTS

10.1 – Cancellation
From receipt of your order placed on feetcalm.com, you have a period of 14 calendar days to withdraw, without having to justify your reasons or pay penalties, except for the cost of return, which shall be borne by you. To do so, please fill in the withdrawal form and send it to our e-mail address info@feetcalm.com.

Once you have withdrawn, you have a period of 14 days* to return the product(s) you wish to be reimbursed, accompanied by this form.

* If the 14-day period expires on a Saturday, Sunday, public holiday or non-working day, it shall be extended until the first following working day.

10.2 - Non-conformity
In accordance with the provisions of our General Conditions of Sale, in the event of an anomaly in the package or products, you may return them within 14 calendar days of receipt of the order, accompanied by this form, in order to obtain an exchange free of charge.

11. Delivery

11.1 - Delivery costs
The order will be dispatched within 30 (thirty) days at the latest from the day following the day after the Buyer has validated the order.

List of delivery zones and tariffs:

Estas tarifas incluyen todas las tasas.

11.2 - Modalidades de entregaThe Buyer must check the conformity of the Products ordered upon receipt of the same. The Purchaser must indicate any anomaly relating to the delivery (missing or broken Product, damaged package, etc.) and must notify FEETCALM Customer Service on the same day of receipt or at the latest on the first working day following receipt, by completing the Return form. Any complaint made after this deadline will be rejected and FEETCALM will be exempt from any liability. In case of anomaly in the package or the Product(s), and after informing FEETCALM within the aforementioned deadline, the Purchaser must return it/them in their original container(s) and packaging(s) in accordance with the conditions of article 5 "Right of withdrawal", as defined below and within fourteen (14) days of receipt of the order. This return must be accompanied by sending the completed return form to the following e-mail address info@feetcalm.com. From the moment you place your order, FEETCALM will keep you informed by email of the status of your order.